All Terms and Conditions of vk89
This document sets out all the conditions for using the vk89 platform. From account registration to payments, bonuses, and responsible gaming — every topic is clearly explained here.
Table of Contents
- 1. General Provisions
- 2. Membership and Account
- 3. Age Requirements
- 4. Deposit and Withdrawal Policy
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Account Closure and Suspension
- 9. Responsible Gaming
- 10. Privacy and Data Protection
- 11. Limitation of Liability
- 12. Changes to Terms
General Provisions
1.1 Nature of the Agreement
By using the vk89 website and all its services, you agree to these terms and conditions. This document forms a legally binding agreement between you and the vk89 platform. Please read these terms carefully before accessing, registering, or using any service on the platform.
If you disagree with any part of these terms, please refrain from using vk89's services. Continuing to access the platform means you have accepted these terms fully and unconditionally.
1.2 Definitions
The following terms are used with specific meanings throughout this document:
- "Platform" — the vk89 website, app, and all related digital services.
- "User" or "You" — any person registered on the platform.
- "Account" — the personal account created in the user's name.
- "Bonus Funds" — additional funds granted as part of a promotional offer.
- "Real Money" — actual funds deposited by the user themselves.
- "Wagering Requirement" — the total amount that must be wagered before a bonus can be withdrawn.
1.3 Applicable Law
The interpretation and enforcement of these terms will follow relevant international online gaming standards. In the event of any dispute or disagreement, both parties will first attempt to reach an amicable resolution.
Membership and Account
2.1 Eligibility for Registration
To create an account on vk89, the user must be 21 years of age or older. All information provided at the time of registration must be accurate, complete, and up to date. Providing false or misleading information may result in immediate account closure.
2.2 One Account Policy
Each user may only create one account. Operating multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited. In such cases, all accounts will be closed and the associated balances may be forfeited.
2.3 Account Security
It is your responsibility to keep your account login credentials — username and password — completely confidential. You are fully responsible for all activities that take place on your account. Do not share your login details with any third party. If you notice any suspicious activity, contact us immediately at [email protected].
2.4 Identity Verification
vk89 may at any time request a national identity card, passport, or other relevant documents from the user for identity verification purposes. Withdrawals or certain services may be restricted until identity verification is completed. This process is in place to protect users and prevent fraud.
Age Requirements and Identity Verification
vk89 is for users aged 21 and above only. Use of the platform by minors is strictly prohibited. At the time of registration, the user must confirm that they are 21 years of age or older.
vk89 may request relevant documents for age verification whenever it deems necessary. Failure to prove age or providing a false age will result in permanent account closure and the associated deposited funds may be forfeited.
If any minor in your household or among your acquaintances uses your device, ensure your account is protected with a proper password.
Deposit and Withdrawal Policy
4.1 Deposit Methods and Limits
vk89 accepts deposits through the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major commercial banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank). The minimum deposit amount is ৳100 for each method.
Deposited funds are generally credited to the account instantly. In the event of a technical or banking delay, please contact the support team.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳1,000. Withdrawals are typically processed within 30 minutes to 3 hours. Withdrawals will be sent to the same payment method used for the deposit.
- Identity verification must be completed before submitting a withdrawal request.
- Winnings from bonus funds must meet the applicable wagering requirements before withdrawal.
- Withdrawals may be temporarily delayed if suspicious or unusual activity is detected.
- Withdrawals to a third party's account on behalf of the same person are not permitted.
4.3 Currency
All transactions on vk89 are conducted in Bangladeshi Taka (BDT / ৳). Foreign currencies will not be converted automatically; only deposits and withdrawals in Taka apply.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members of vk89 will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus and your total balance will be ৳2,000. Or if you deposit ৳32,000, you will receive the maximum ৳15,000 bonus, giving you a total balance of ৳47,000.
5.2 Wagering Requirement
The wagering requirement for the welcome bonus is 15 times the bonus amount (on the bonus funds only). Example: ৳1,000 bonus × 15 = ৳15,000 in total bets must be placed before the bonus funds can be withdrawn. No separate wagering requirement applies to your own deposited funds.
5.3 Bonus Usage Terms
- The bonus applies to the first deposit only; a user may receive the welcome bonus only once per account.
- Bonus funds cannot be transferred to a third party.
- If the wagering requirement is not met before the bonus expires, the bonus will be forfeited.
- vk89 reserves the right to modify or withdraw bonus offer terms at any time.
- If bonus abuse or manipulation is detected, the account will be closed.
5.4 Other Promotions
vk89 offers various promotional offers, cashback, and VIP benefits from time to time. Each promotion has its own separate terms and conditions, which are stated in the respective offer announcement. If there is a conflict between the general rules and the terms of a specific promotion, the terms of the specific promotion will take precedence.
Gaming Rules
6.1 Fair Play Guarantee
vk89 is committed to ensuring a fair and transparent gaming environment. All games on the platform are operated using certified Random Number Generator (RNG) technology, which ensures impartiality of results.
6.2 Finality of Game Results
Once a game result is determined, it is considered final. If a game is interrupted mid-way due to a technical fault, vk89 will ensure a fair resolution for that round. In the event of a dispute, server logs will be considered the final evidence.
6.3 Maximum Bet Limits
Each game has its own minimum and maximum bet limits, which are displayed in the game interface. vk89 reserves the right to change bet limits at any time.
6.4 Technical Issues
vk89 is not liable for game interruptions caused by loss of internet connection, server issues, or any other technical reason. However, in such situations, efforts will be made to minimise any loss to the user. Contact the support team to report an issue.
Prohibited Activities
The following activities are strictly prohibited on the vk89 platform:
- Creating or operating multiple accounts.
- Registering using false or another person's identity.
- Bonus abuse — collecting bonuses through multiple accounts or any other fraudulent means.
- Hacking, manipulating, or using unauthorized scripts on the platform's software.
- Unlawfully accessing another user's account.
- Using the platform for money laundering or illegal financial transactions.
- Using automated bots or software to play games.
- Threatening, harassing, or engaging in misconduct towards other users.
- Spreading defamatory or false information against the company.
Involvement in any of the above activities will result in immediate account closure and forfeiture of the balance. Legal action may be taken in serious cases.
Account Closure and Suspension
8.1 Closure at the User's Request
Any user may request to close their account at any time. Pending withdrawal requests will be processed before closure. Contact [email protected] to close your account.
8.2 Closure or Suspension by vk89
vk89 may suspend or permanently close an account at any time without prior notice for the following reasons:
- Violation of these terms and conditions.
- Fraudulent or suspicious activity.
- Failure to complete identity verification.
- Being identified as a minor.
- Court order or directive from a regulatory authority.
8.3 Balance After Closure
If an account is closed due to a breach of terms, bonus funds and bonus-related winnings will be forfeited. For the user's own real money deposits, a decision will be made based on the circumstances. If closure occurs for standard reasons, the applicable amount will be returned to the user.
Responsible Gaming
vk89 believes that gaming is a form of entertainment — it is not a source of income or a solution to financial problems. We are committed to helping users develop healthy gaming habits.
9.1 Limit-Setting Features
Users can set their daily, weekly, or monthly deposit limits. There is also an option to voluntarily self-suspend the account or take a break when needed. These limits can be activated through the support team.
9.2 Self-Exclusion Feature
If you feel that gaming is having a negative impact on your life, you can contact the vk89 support team to activate a temporary or permanent self-exclusion. Once self-exclusion is active, it will not be possible to log in to that account.
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy & Data Protection
vk89 places the highest importance on protecting users' personal information. The platform uses SSL encryption technology, which keeps all data transfers secure.
Users' personal information — name, contact details, payment information — will be used solely for providing services, verifying identity, and fulfilling legal obligations. Personal information is not sold to third parties.
For full details about our privacy policy, visit our Privacy Policy page.
Limitation of Liability
11.1 Limited Liability
vk89 is not liable for the following:
- Issues with the user's own device or internet connection.
- Loss resulting from the disclosure of a user's own account login credentials.
- Issues related to third-party services (banks, mobile banking).
- Financial losses resulting from a user's gaming decisions.
- Events beyond vk89's control (unexpected technical failures, natural disasters, etc.).
11.2 Service Availability
vk89 strives to ensure 24/7 service. However, temporary interruptions are possible due to maintenance, upgrades, or unforeseen circumstances. Advance notice will be provided for significant maintenance.
Changes to Terms
vk89 reserves the right to change, amend, or update these terms and conditions at any time. Notice will be provided on the website or via registered email before changes take effect.
Continued use of the platform after any changes will be considered acceptance of the new terms. If you do not agree to the new terms, please contact the support team to close your account.
The latest version of this document will always be available on the vk89 website. Previous versions are not retained.
Contact & Support
If you have any questions or need clarification about these terms and conditions, please contact our 24/7 support team:
- 24/7 Live Chat Support — from any page on the platform
- Email: [email protected]
- Support available in Bengali and English
For users aged 21 or older only
vk89 supports responsible gaming. Please play within your means and enjoy gaming as a form of entertainment. If you notice signs of addiction, please contact our support team.